Brown&White Extended Warranty

From $3 monthly, you never need to worry about finding a good repairer or paying a repair bill. If your electrical appliance breaks down, we will repair it, replace it or make a contribution towards the product's cost. You can take out a competitively-priced extended warranty for your TV, White Goods (Washing Machine, Dishwasher, Fridge, Dryer) or any other home appliances.

Brown&White wants to ensure that you enjoy years of trouble free ownership of your new home appliances purchase.

Brown&White utilises Totalguard (Lumleys Insurance a subsidiary of Wesfarmers) for all extended warranty purchases.

The Benefits

Taking out an extended warranty on your electrical appliance will provide you with the following benefits:

- No Lemon Guarantee
- Australia-Wide Service
- No Excess
- Help at the end of the telephone 24 hours a day, 365 days a year
- Quality approved and reliable repairers
- Parts & Labour Cover
- No hidden extra costs or no excess charges for any repairs

How can I claim?

If you have a claim after the manufacturer's warranty has expired and you have purchased a Brown&White Extended Care Plan

Please contact


You only need to mention your name (when you purchase extended warranty from us, your name and details will be registered in TotalGuard system) to arrange the repair or replacement for your product.

Please read TotalGurad Extended Warranty plan terms and conditions

Extended warranty policy and conditions

- If you have a claim before the manufacturer's warranty has expired, you will need to contact the manufacturer directly. Contact details are generally available via manufacturer websites.

- Regular service must be carried out in accordance with the manufacturer’s recommendations as failure to comply with this may jeopardise your claim or cover.

- All claims must be notified within 30 days of the breakdown and no repairs are to commence until the claims office has given authorisation.

- If the cause of the breakdown is uncertain, investigation, exploratory or dismantling work may be necessary. If this reveals that the failure is covered by your policy and the claim is duly authorised, then we will pay the associated costs, subject to the policy excess.

- Sometimes it is uneconomical for the product to be repaired. In this case, your product will be replaced.